WE'RE PART OF
Merson i-level is a part of Merson Group - a design and innovation led group of businesses that helps designers and brand owners create more valuable and visually striking building environments for their customers.
A well-managed POS rollout begins with robust planning and an efficient and effective process. We work closely with you at every stage to ensure our delivery matches your specific requirements. Every project is different in scale and scope but our tried and tested delivery process ensures consistently high results every time. Explore this process in more detail below.
By asking the right questions to help design the methodology to delivery your project in line with your core objectives - for example:
We challenge ourselves to ask you questions that you may not yet have thought of, such as:
Through experience, we outline the risks and prepare proposals on how to mitigate those risks so you can make informed decisions on how to proceed with the project.
We work with you to establish how each section of the project will be managed, agree a project plan, identify key tasks and set project milestones to ensure that we achieve your deadlines.
We provide you with the most cost-effective route plans to deliver your assignment - you will know exactly where and when our teams will be in-store on any given day.
Resource selection at the correct cost point - you do not pay for skills that are not required.
We design, development & test bespoke real-time reporting questionnaires to ensure you are getting accurate and detailed reports.
Testing the plan to ensure it works.
This becomes the “easy” bit provided the briefing and planning stages are done right!
Your project will be assigned a dedicated Project Manager who will see your project right through to completion - and beyond. We look to build relationships and key accounts with consistently excellent performance.
All projects are briefed on a face-to-face basis to ensure all parties clearly understand the key deliverables of your project.
We will provide you with comprehensive daily reports clearly outlining all issues and run rates, to help track planned vs actual so we can make any adjustments required to meet your objectives.
We give you access to our online reporting system giving you full visibility on the progress of your project.
We give you access to our online reporting system giving you full visibility on the progress of your project - everything is transparent, nothing is hidden.
Along with store sign off, each report is quality checked to ensure we achieve 100% compliance providing you with the confidence that the work is being carried out to your expectations.
You get the information you require. The reports we provide can be as simple, or as complex, as you want - it’s your information.
Custom report design producing automated reports which can be used as instructions to other departments.
“On Exit” data reports to show what assets you have where, generating real cost savings when updating fixtures. One of our clients saved over £750,000 on print in a year by using this information.
Bespoke database creation to enable you to manage your assets for future activities.
Our KPI Trackers are tailored to suit your business. We report back to you on how we are performing to our pre-agreed SLA’s, with clearly presented information that you can pass on to your key stakeholders if required.
You tell us how you require the information - we’ll provide it.