our clients

1 PLAN

• To provide a rollout installation service to 1141 sites in 10 days
• To handle over 62500 pieces of POP to be deployed across all sites
• 8 territories handling an average of 15 calls per day
• Manage the programme data requirements to identify and create 18 different branch type formats
• Complete fulfilment service, providing
  • - stock receipt and handling
  • - kit compilation for each store format
  • - territory planning

2 INSTALL

• Dedicated Project Manager providing high level of pre-project interaction with the client to resolve numerous issues highlighted by the complex deployment of POP collateral
• Detailed route planning to provide efficient synergy between best logistical plan and store time-access restrictions
• Detailed briefing of all fitters to provide sufficient training to ensure that the client can be met in the event of different site conditions being met against those planned
• Fulfilment staff deployed to “shop-pack” the individual site requirements and to kit all of these into a “territory load” for logistical deployment
• Develop bespoke PDA questionnaire to capture client’s objective results along with standard completion sign-off and signature image capture

3 RECORD

• Project Scorecard results to meet client objectives, the results of which provide a supplier performance rating
• Variations to planned visit requirements; this provides updated data for subsequent rollout requirements leading to higher compliance results for the client
• Sophisticated database management of
  • - all pre-visit calls
  • - all site visits
  • - All material movements
• On site PDA data and image capture “snapshots” which are synchronised in real-time with the website, which has open access to all project participants from our client through to our own team

4 REVIEW

• De-brief meeting to review exception report and project scorecard performance
• Remaining stock, all kitted and returned to pallet storage awaiting client decision on deployment. Full electronic stock report emailed to client on project completion
• All agreed changes are updated on master database to ensure subsequent rollouts are more compliant after each visit, thus removing the level of issues on sites
• Plan revisits to identified sites where initial information was incorrect to ensure 100% project compliance

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